A Burlington Tradition Of Trusted & Caring Dentistry

Welcome Weekdays Until 8pm & 6pm Weekends! We Bill Your Insurance Directly.

New patients are always welcome. Walk-ins and same day treatments available.

hero banner

Privacy Policy - Last updated: July 3rd, 2024

At Orchard Family Dentistry, we take your privacy seriously and we want you to know what information we collect and how we collect the information. We also want you to know how we use and share your information. In addition to the following privacy policy, we encourage you to view our Terms of Use on our website. The following applies to OrchardFamilyDentistry.ca and other websites under our control (collectively, the “Website”).

What Information we Collect

  • We do not collect personally identifiable information unless you provide such information.
  • The following information may be collected through your use of the Website:
    • Contact information such as name, mailing address, email address, and telephone.
    • Date of birth
    • Username, account number, and password.
    • Medical history (if needed per dental professional’s request).
    • Browser information (IP addresses, browser type, internet service provider (ISP), referring and exit pages, platform type, date/time of visit, and number of clicks on the Website).

How We Collect Your Information

  • Log Files: Any time you visit the Website, our servers will gather information from your browser as noted above. We gather this information to analyze trends, administer the Website, track visitor movement, prevent fraud, and better enhance the Website.

  • Cookies: We use “cookies” to keep track of some information while you visit the Website.
    • Cookies are very small files placed on your computer which allow us to track users on the Website and distinguish new and repeat visitors. Cookies allow us to properly operate the Website. If you reject cookies in your browser, you may experience less than optimal functionality of the Website. Cookies are not linked to any personally identifiable information.

  • Web Beacons: We use web beacons to further personalize the Website for our customers and to collect limited information regarding our customers while they visit the Website. Web beacons are small transparent graphic images that are often used in connection with cookies. We do not link web beacons to personally identifiable information.

  • Sign-up Information: We collect various items of information when you sign up on the Website. This information is used to process orders and help provide you with our services. This is information you provide to us in response to various questions we may ask.

  • Emails and Telephone Calls: We require an email address to communicate with you. The email will be used for transaction related communications as well as promotional or advertisement purposes.

How We Use Your Information

  • In general, we use your information to:
    • Provide the products and/or services you request from us.
    • Manage our relationship with you as our customer.
    • Provide information about the products and/or services.
    • Deliver advertisements.
    • Better understand the effectiveness of our advertising efforts.
    • Manage our business.

Disclosure of Your Information to Third Parties

  • Disclosure to Dental Professionals: In order to provide the services and/or products, we will provide your information to our trusted dental professionals. They will use the information solely to assess your fit for the product and/or services and to develop a plan to improve your smile.

  • Disclosure to Trusted Third Parties: We may share your information with trusted third-party service providers. Your information will be treated as private and confidential by these third parties.

  • Disclosure by Law: We may have to disclose your information to third parties as required by law.

By providing your information to us and agreeing to the Terms of Use, you expressly consent to any transfer of your information as described in this Privacy Policy, the Terms of Use, and/or the Website.

Contact Information

You can contact us about this privacy policy or any other matter at the email address below:

Email: info@orchardfamilydentistry.ca

We serve Burlington, Oakville, Milton, Waterdown, and surrounding areas.

Go Top